Borough Park · Williamsburg · Flatbush · Monsey · Lakewood

Everything your front desk does. Except the human.

Every call answered live, in English or Hebrew. Every booking, reminder and payment follow-up handled. And your Shabbos and Yom Tov hours are set up from day one.

No lunch breaks. No sick days. No payroll.

  • English & Hebrew
  • Shabbos & Yom Tov hours
  • No double bookings
A quiet navy front desk with a phone, an appointment book and white roses in evening light
  • Month-to-month
  • Cancel anytime
  • No contract
  • Free setup for founding clients

Your calls & data stay private. Calls are handled securely, your data is never sold, and calls are recorded only with a disclosure to the caller. Privacy policy

Hear AceSample call · fictional salon · AI voices

Hear Ace answer a real call.

Listen to Ace take a late-evening call for a fictional salon: hours, a price, a Saturday booking, and an honest answer when the caller asks if it’s a real person. Both voices are AI.

0:001:00

See how it works

Ace, in under a minute.

Illustration with a fictional salon · voices are AI

Built for the businesses our community runs on

  • Sheitel & wig salons
  • Simcha halls & caterers
  • Kosher bakeries & restaurants
  • Dentists & pediatricians
  • Contractors, plumbing & HVAC
  • Judaica & clothing stores
  • Tutors & therapists
  • Car services

The Ace System

Eight jobs. One system. Nothing missed.

Every task a front desk handles moves through the same eight stages, automatically, every day of the week you are open.

  1. 01

    Answer

    Every call picked up live, day and night, in English or Hebrew. No voicemail, no hold music, no "please call back".

  2. 02

    Respond

    Texts, emails and missed calls answered within minutes, in the same friendly voice, so nobody goes to the next business on the list.

  3. 03

    Intake

    Asks your questions the way you would: the date of the simcha, the head count, the wig style, the insurance, the address of the job.

  4. 04

    Book

    Books straight into your calendar. It checks every slot first, so there are never double bookings.

  5. 05

    Remind

    Confirmations and reminders by text, timed around your hours and never on Shabbos or Yom Tov.

  6. 06

    Collect

    Polite, persistent follow-up on deposits and open balances, with your payment link, until it is settled.

  7. 07

    Recover

    No-shows and cancellations get a warm text to rebook. Old leads get a gentle check-in before the season.

  8. 08

    Report

    Every week, one clear report: calls, bookings, payments, and what still needs you.

Setup

Works with the systems you already use.

We connect Ace to your existing calendar, booking and customer tools during setup — no switching software.

  • Google Calendar
  • Outlook / Microsoft 365
  • Calendly
  • Square Appointments
  • Acuity
  • Vagaro
  • Mindbody
  • your CRM or spreadsheet

Don’t see yours? We’ll check it on your demo call.

Shabbos & Yom Tov settings

Your business keeps Shabbos. So can your front desk.

During setup we put in your Shabbos and Yom Tov hours and the closed message you approve, so callers hear it instead of a ringing phone.

  1. Erev Shabbos

    Wraps up before your cut-off

    You choose the time. Confirmations are scheduled before it, and nothing is set to go out after.

  2. Shabbos

    Callers hear your Shabbos message

    A short message you approve: closed for Shabbos, we will get back to you after. Messages are kept in order.

  3. Motzei Shabbos

    Everything waiting, in order

    A summary of every call and message that came in, so you know who to get back to first.

A quiet navy storefront at dusk with a single warm lamp on inside
Sample auto-reply“Thank you for calling. We are closed for Shabbos and will get back to you right after. Good Shabbos!”
  • Yom Tov

    Your Yom Tov dates, including two-day Yom Tov, are set ahead of time with your closed message.

  • Chol Hamoed

    Your hours, your rules: open, short hours, or by appointment only.

  • Erev Yom Tov rush

    Takes the extra calls, fills the last open slots, and stops booking at the cut-off you set.

  • Pesach & Sukkos peaks

    Seasonal greetings, waitlists and early reminders so the busy weeks run smoothly.

Languages

It speaks the way your customers speak.

It answers in English or Hebrew and follows the caller if they switch. Yiddish is on the way.

  • Good morning

    English

    Clear, warm and professional, on every call and message.

  • גוט מארגן

    Yiddish Coming soon

    We will switch it on only once it sounds right to a Yiddish speaker.

  • בוקר טוב

    Hebrew

    Available for Israeli customers and family calling from abroad.

What stays human

The system takes the desk. You keep the people.

Goes into the system

  • Picking up every call, in English or Hebrew
  • Answering texts and emails
  • Taking down the details and intake questions
  • Booking, rescheduling and cancellations
  • Confirmations and reminders
  • Following up on deposits and payments
  • Rebooking no-shows, re-engaging old leads
  • Shabbos and Yom Tov closings and catch-up
  • The weekly report

Stays with you

  • The craft: the cut, the cake, the filling, the repair
  • Knowing your regulars and their families
  • Pricing, exceptions and favors
  • Anything sensitive, which the system passes straight to you
  • The warm word at the counter

Every Motzei Shabbos

One report. Two minutes.

A short weekly summary: what came in, what got booked, what got paid, and the few things that need you. The example on the right is a sample with made-up numbers, to show the format.

Your own dedicated line

A private line, answered in your name.

Your customers keep calling the number they already know. When you can’t pick up, the call goes to your own Ace line, and it sounds like your front desk.

  • Your own private Ace number

    Every business gets its own line, set up just for you. Never shared with anyone else.

  • It answers in your name

    “Thanks for calling Bella’s Salon.” Your callers hear your business, not ours.

  • Keep the number you have

    Missed, busy or after-hours calls forward to your Ace line automatically. Nothing to reprint, nothing to announce.

  • It knows your business

    Your services, hours and prices are set up in advance, so it answers questions like your best receptionist.

  • A summary of every call

    A text or email after each call: who called, what they needed, and what was booked.

How it works

Up and running in 3 simple steps.

One short call from you. We do the rest.

  1. Tell us about your business

    A 10-minute call: your services, hours, prices, policies and how you like to sound.

  2. We set up your private Ace line, in your name

    We build it and connect your calendar, and set up your Shabbos and Yom Tov closed message if you want one. You hear test calls and approve every script before it goes live.

  3. Forward missed calls & relax

    Keep your number. Missed, busy and after-hours calls go to Ace, and you get a summary of every call. Your first weekly report arrives in week one.

Setup is usually done within a few days of our first call. Book a 10-min call

Pricing

Less than a part-time hire. On duty every hour you are open.

Founding clients

The first 10 founding clients get free setup and their first 2 weeks free.

Starter

$297/month

For a busy shop or practice that cannot miss a call.

  • Every call answered live, in English
  • Missed-call text-back
  • Booking into your calendar, no double bookings
  • Confirmations & reminders
  • Shabbos & Yom Tov mode
  • Weekly report
  • My Ace: update hours, prices & greeting yourself
Book a free demo
Most complete

Pro

$497/month

The whole front desk, end to end.

  • Everything in Starter
  • Email inbox handled too
  • Payment & deposit follow-up
  • No-show recovery & old-lead follow-up
  • Hebrew calls too, alongside English
  • Yom Tov & seasonal campaigns (Pesach, Sukkos)
Book a free demo
My Ace Included

Change it yourself, anytime.

Every plan includes My Ace, a simple page where you update your hours, prices, services and greeting whenever something changes. No waiting on us.

  • Hours
  • Prices
  • Services
  • Greeting
  • Closed-hours message
  • Shabbos & Yom Tov message

Month-to-monthCancel anytimeNo contractFree setup for founding clients

The math, as an estimate: if a single simcha booking is worth a few thousand dollars, or a regular customer a few hundred a year, catching one or two calls a month that would have gone to voicemail can cover the cost. Your numbers will differ; we will run them with you on the demo.

Private, and in your name.

Your customers’ details are used only to run your front desk. Nothing is sold or shared. It speaks as your business, and you can read every conversation.

Questions

Good questions.

Does it speak Yiddish?

Not yet. Today it answers in English and Hebrew. Yiddish is coming soon, and we will only switch it on once it sounds right. During setup you hear it yourself and approve the wording before it ever answers your line.

Is it a robot?

Ace is an AI, not a person, and it never pretends to be one. It speaks naturally and politely, in English or Hebrew, in your business’s name. If a caller asks, it says plainly that it’s an AI assistant.

What exactly happens on Shabbos and Yom Tov?

It is a setting we put in for you. You choose your cut-off before candle lighting, and no outgoing texts or emails are scheduled after it. Anyone who calls gets the short, respectful message you approved: closed for Shabbos or Yom Tov, we will get back to you after. Motzei Shabbos you get a summary of everything that came in, in order.

How are the times set?

During setup we enter your Shabbos and Yom Tov hours for your location, including two-day Yom Tov and Chol Hamoed. You choose how early it stops before candle lighting and when it resumes after, and you can change them any time.

What if Ace can’t answer something?

It doesn’t guess. Ace takes a clear message (who called, their number and what they need) and texts it to you right away, so you can call back.

Do I need a new phone number?

No. Keep your number; we forward missed calls to your private Ace line. You can forward all of them or only the ones you miss.

How fast is setup?

Usually within a few days of our first call. It depends on what you’d like connected, and we’ll give you a realistic date on the call.

Which calendars does it work with?

Common calendars and booking tools, such as Google Calendar. We confirm yours on the demo call.

Will it work with my current software?

In most cases, yes. During setup we connect Ace to your calendar and booking tools so appointments land where you already look. If your system can’t connect directly, Ace sends bookings to you by text or email.

What about emergencies?

You set the rules. A plumber can choose to have true emergencies passed through, while a salon can have everything wait until after Shabbos.

What does it cost per call?

There’s no per-call price. Ace is a flat monthly plan: Starter is $297 a month and Pro is $497 a month. The first 10 founding clients pay no setup fee and get the first two weeks free.

Can I cancel?

Yes, anytime. Plans are month-to-month with no contract.

Is my data safe?

Calls are handled securely, and your customers’ details are used only to run your front desk. They are never sold. Calls are recorded only with a disclosure to the caller, and you can ask us to delete your data anytime. Details are in our Privacy Policy.

Hear it answer your phone.

Book a free 10-minute demo. We will play it in English and Hebrew and show you how your Shabbos and Yom Tov hours are set up.

  • Free, 10 minutes
  • No obligation
  • Demo in English or Hebrew

Live demo line Coming soon

hello@acefrontdesk.com

Book a free 10-min call

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Your details go only to the Ace Front Desk team and are used only to arrange your call. Privacy policy

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